Google India receives a high volume of complaints on a daily basis and responds by banning offenders or removing infringing content. The action taken by Google demonstrates that the crackdown on persons who expose their information online using dubious techniques will continue.
According to the most recent data, Google has received 35,191 complaints from users alone. It also revealed that as a result of the complaints, 93,550 pieces of content were removed in August. Google reported in its monthly transparency report that it removed 651,933 pieces of content in August as a result of automatic identification, in addition to user reports. In order to comply with India’s new IT legislation, which took effect on May 26, 2021, Google is obligated to provide certain disclosures.
According to Google, many complaints are related to third-party content on Google’s significant social media intermediaries (SSMI) platforms that may violate local laws or personal rights. “Some requests may claim infringement of intellectual property rights, while others may argue that certain sorts of information are prohibited by local laws, such as defamation. When we get complaints about content on our sites, we carefully investigate them “It was also added.
Copyright (92,750 requests), trademark (721 requests), counterfeit (32 requests), circumvention (19 requests), court order (12 requests), explicit sexual material (12 requests), and other legal requests were also utilised to remove content (4).
In addition to user reports, Google stated that it invests heavily in combatting harmful information online and uses technology to detect and delete such content from its platforms. “For some of our products, this includes using automated identification systems to prevent the spread of bad information such as child sexual abuse material and violent extremist content.”
Automatic identification, according to Google, allows it to implement its principles and standards more quickly and correctly. These actions could result in the content being removed or a bad actor’s access to the Google service being cancelled, according to the report.
“We strike a balance between privacy and user protection to quickly remove content that violates our Community Guidelines and content policies; restrict content (for example, age-restricted content that may not be appropriate for all audiences); or leave content live when it does not violate our guidelines or policies,” it continued.
Both Facebook and WhatsApp took action against wrongdoers during the month of August. In India, WhatsApp stated it had cancelled nearly two million accounts, while Facebook said it had “actioned” 31.7 million content pieces.